What to Expect from This FAQ Section
This page pulls together the questions our support team fields every day and answers them clearly — no runaround. We cover the full account cycle: opening your account, connecting a payment method like PayPal, Venmo, or a Play+ prepaid card, verifying your identity, placing a wager on an NFL game or same-game parlay, and requesting a withdrawal. Each answer is written to
match the actual steps you'd take in the app or browser, so you're not guessing. If you're in Charlotte or New York and access depends on what your state permits, we flag that too. State eligibility varies, and availability is always subject to local law. Anything not answered here goes straight to live chat.
- PayPal
- Venmo
- Play+
- Live Chat Support