What Information We Gather and Why
When you create an account, we collect the details you provide directly: your name, email address, date of birth, and the payment method you connect — whether that's PayPal, Venmo, or a Play+ prepaid card. We also log device data automatically, including your IP address, browser
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type, and session activity on both mobile and desktop. This information lets us verify your identity, process withdrawals to your linked wallet, and flag unusual activity on your account. If you contact support through live chat, we retain that conversation to resolve follow-up issues. Cookies track
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your session state so your account stays active as you move between your phone and a desktop browser — that continuity is intentional, not incidental. We do not sell your personal data to third-party advertisers. Retention periods vary by data type: payment records tied to PayPal
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or Venmo transactions are kept for the period required under applicable financial regulations. You may request a copy of the data we hold at any time by contacting our support team. Availability of all services depends on local state law.
Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.